Zipker — bad product and no response from service since 1 month

I have ordered an dress for rs.1899.they delivered me the dress and it was very cheap cloth and entirely different colour seen in the website..so I make a return request...but there is no response from the service..that I have contacted so many times..always it was in switch of mode and they are declining my cal also...I wasted my amount with ur bad services and product..I want my refund as early as possible...if not I'll complaint to the higher officially of dis website...