Zipker.com — return request not entertained

Address:Pune, Maharashtra, 411057
Website:www.zipker.com

I ordered a saree from zipker.com but it was slightly different from what was shown online so i filed a return request on the site and the request hasn't been entertained till now. It has been more than a month and the status is still pending. I ordered the saree on 29th october, 18, received on 3rd november and filed the return request on the same day. I have even mailed them several times, called the customer care but there was no response. Please help getting my refund asap. I assure the product is unused.
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    Zipker Online Services Phone
    +91 99 1005 5484
    +91 99 1005 5400
    Zipker Online Services Address
    C-3/84, Ganga Vihar, Delhi, Delhi, India - 110094
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