Zipker Online Services — Bad service - took money took back the product and issued no refund. No response and closing the tickets when i reopen

Yashjyo

from Delhi, Delhi

Address:	Dakshina Kannada, Karnataka, 575015
Website:	www.zipker.com

On 9/14/2016, I had ordered for a lehenga (JACK-POT) which was delivered on 9/19/2016. When I received the item I found that it was not as described. You described the item as (blouse: velvet) when, in fact, was not a velvet material. Also, I did not find the lehenga material up to the mark. The threads are coming out which is not good.

We opened the the tickets in the month of Oct 2016 and no response received. We were awaiting for the response and suddenly we received this "Your ticket - Request For Refund - has been closed.

We hope that the ticket was resolved to your satisfaction. If you feel that the ticket should not be closed or if the ticket has not been resolved, please reply to this email.

Sincerely,
Zipker.com Support Team"

What a JOKE. No update on the product, no confirmation on the refund, no money refund and closing the ticket without any notification.

The pathetic service I ever encountered. I am going to post this all over Facebook and Twitter now.

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Zipker Online Services customer support has been notified about the posted complaint.