Zipker Online Services — I am complaining about refund.

Address:	122002
Website:	Zipker.com

I asked for return of my product on 12 january because the product was defective and different as shown in image. About from one month i am trying to return it. I had checked return policies before placing my order. Everything seemed to be trustable that is why i placed the order. I was not knowing that once i will make payment they will not listen to any query as all contact point that they have put on application is wrong. I have tried everything that was available as customer care support but they are not contactable.
They have taken my money for a # product.
Please take any action or they are going to fraud many more. This application should be closed as it is completely a fraud.