Zipker Online Services — product not delivered

I ordered a dress on 30th september and they said the delivery would be done in 5 days.
And i kept asking them on the whatsapp customer service about the delivery status
And they kept saying wait for 1-2 days constantly.
And then after 10 days i ask them where is my product
They say due to some technical issues the delivery is slow.
And days passed by. I kept waiting because i really needed that dress for diwali.
So i even complained on the mail but there is no response at all in mail.
And then last week i ask them if the site is even legal or is it fake?
They say my order is cancelled!
Like seriously? After a month of constant
"please wait for 1-2 days" they say my order is cancelled??
And when i asked for my refund, they are ignoring my messages.
Is this some kind of a joke?
I need my 1549/- back!
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    Zipker Online Services Phone
    +91 99 1005 5484
    +91 99 1005 5400
    Zipker Online Services Address
    C-3/84, Ganga Vihar, Delhi, Delhi, India - 110094
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