Zipker Online Services — product return and refund

I have ordered a product through zipker online shopping on the date of 27/12/2018 amount 1499/- COD and received it on 01/01/2019. But the product which I have received is totally different from which they have shown on website, then I have requested for refund on 01/01/2019. But they have not taken any action regarding my request till 09/01/2019. They have present themselves that easy return and within 7 days they will resolve our problem but they don't. Can you please help me...
Name : manju choudhary
Order no.:[protected]
+1 photos
Was this information helpful?
No (0)
Yes (0)
Zipker Online Services customer support has been notified about the posted complaint.
Jan 12, 2019
Updated by Manju27choudhary
They still not doing anything regarding my complaint, just sent me a msg that they will receive my product back but when...I don't know.
Jan 18, 2019
Updated by Manju27choudhary
Hello,
Sir
Zipker doesn't do anything for me, after so many days I haven't received any response from their side. I don't know why they are not returning product and refund. Can you please help me. I think they are cheating me...plz help me...sir
Jan 18, 2019
Updated by Manju27choudhary
Hello sir,
Please help me...why they are not responding me.
Jan 21, 2019
Updated by Manju27choudhary
Hello
Sir
Zipker still not doing anything about my complain, will show you there response, after that they are not responding.

Jan 21, 2019
Updated by Manju27choudhary
My no. Is [protected]

Complaint comments 

Comments

I want to return my product.already give a request too...but no one is pick my order.cutomer care number also not working
Reverse pick up order no:[protected]
Material already picked by the Ecommerce team, but till now amount is not returned.

When we are calling zipker customer care number it is saying busy, might you zipker guys put the call in busy.
Please look in to this issue ASAP.
I call zipker costumer care number but not responce my call not answer your call my order return..Order Has Been : [protected]

My order return Please my money refund..

Post your Comment

    I want to submit Complaint Positive Review Neutral Comment
    code
    By clicking Submit you agree to our Terms of Use
    Submit
    Zipker Online Services
    customer care contact
    Customer satisfaction rating Customer satisfaction rating is a complex algorithm that helps our users determine how good a company is at responding and resolving complaints by granting from 1 to 5 stars for each complaint and then ultimately combining them all for an overall score.
    Read more
    1%
    Complaints
    401
    Pending
    0
    Resolved
    6
    Zipker Online Services Phone
    +91 99 1005 5484
    +91 99 1005 5400
    Zipker Online Services Address
    C-3/84, Ganga Vihar, Delhi, Delhi, India - 110094
    View all Zipker Online Services contact information