Zipker Online Services — return and exchange issue

Address:Gandhinagar, Gujarat, 328007
Website:zipker.com

I want to return the product of order number[protected]. Zipker 's customercare are not responding to any message. They even blocked me from facebook and other social networks where i have tried to reach them. So i asked for exchange. They agreed on it. They replied to complaint to exchange but they have not told me when and how to return old product so that i can get exchange. They are not responding now.
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Zipker Online Services customer support has been notified about the posted complaint.
Oct 03, 2018
Updated by Priyanka Gupta003
Please if you can make them to take back then please, I want nothing I exchange. Please refund my money.
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    Zipker Online Services Phone
    +91 99 1005 5484
    +91 99 1005 5400
    Zipker Online Services Address
    C-3/84, Ganga Vihar, Delhi, Delhi, India - 110094
    View all Zipker Online Services contact information