Zipker Online Services — they are not responding and they didn't picked up my product

I bought a crop top lengha on 13th september 2019, and1 got it on 23rd, i returned it on 25th with all the information they wanted but they are not responding and every time they copy and paste same thing please be patient how can i be patient they have done fraud with me.. Today is 30th october 2019.. Till now i have send them 30+e mail.. And every time when i try to call them they are super busy or not reachable and no. Do not exist... What the hell is wrong with zipker... Don't force me to file a complaint against zipker.. So now i want the product of my order id[protected] should be picked up at the earliest. As your team is unnecessarily harrassing the customers but drafting beautiful lines on your website about the customer service but it is not capable of arranging a smile pick up. The service is very poor.