[Resolved]  Zoom Car — have been blacklisted from zoomcar

Jun 03, 2019

Updated by m_kash Hi, that is also one of your mistakes that you resolved after multiple complaints and finally a tweet by Akshay!

In my last trip with zoomcar, Akshay booked the vehicle with his and mine driving licenses as driver and co-driver. He mistakenly used my license as the main driver and his license as a co-driver. Since there is no disclaimer from you guys while doing so, that the account is assigned to main driver's name.

But you guys cancelled my license from own zoomcar account after that. I followed with multiple emails with zoomcar to remove my license from his account and let me use 'my own' license for 'my own account'!!!

But neither I nor Alshay received any response from you people. He finally tweeted about this and then now, you assigned his license to his account and removed mine from that account.

But, now, you guys tell me, that I cannot use my own license with my own account bcz someone else has used it in his account, seems like biggest logical blunder on your part!

I request you to please, remove ''my license" from someone else's account and approve my license on my own account.

Jun 03, 2019

Updated by m_kash I would definitely not accept that my license is being used from some other account that I am not responsible for, and you guys are not even ready to rectify this.

Akshay's account is Akshay's account with his email address and his license. Mine should be mine, with my email address and my license.

Jun 10, 2019

Updated by m_kash Can I get some further response from the Zoomcar Team on my above mentioned complaint?

Jun 16, 2019

Updated by m_kash Could you guys please elaborate?
I didn't understand what your comment means.

Also, i checked again and found that my account is still blacklisted.