[Resolved] Zoom Car — have been blacklisted from zoomcar | |||
Hi, I am a regular user of Zoomcar services and I have strictly followed the Zoomcar policies in all my bookings. But recently during the sale of 28th May to 31st May 2019, when I tried making payment, it showed that my account is blocked. Also, I have uploaded my license my times for validations, and every single time the license approval is declined. Can you please unblock my account and validate my license? Account details email - kashif.[protected]@gmail.com Was this information helpful? | |||
Jul 23, 2019 Complaint marked as Resolved Zoomcar customer support has been notified about the posted complaint. Verified Support Jun 03, 2019 Zoomcar Customer Care's response Hello User, Greetings! We did check our records and see that the email ID kashif.[protected]@gmail.com is blocked as you have created a new account with the email ID akshay.[protected]@gmail.com. We request you to use the same email ID for making the booking. Regards, Appachu Zoomcar Verified Support Jun 16, 2019 Zoomcar Customer Care's response Hello User, Greetings! Upon checking, we see that the necessary changes has been made under the account. Regards, Ramya. S Verified Support Jun 19, 2019 Zoomcar Customer Care's response Dear User, We have unblocked both the accounts so that you can upload the valid licence copy for validation under the respective accounts. Regards, Sowmya | |||
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+91 80 6748 1200
#308, 1st to 3rd Floor, 100 Feet Main Road, Indiranagar, 1st Stage, Bangalore North, Karnataka, India - 560038
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it been 25mins i am trying and it is just not ending the trip.
Scooter Number: KA03AG7544
Greetings!
We are sorry as there was an issue while ending the trip. Please escalate your issue through chat in the app, our team shall address you accordingly.
Regards,
Ramya. S