[Resolved] Zoom Car — have been blacklisted from zoomcar
Pune City, Maharashtra, India
Mm_kash on Jun 2, 2019
I am a regular user of Zoomcar services and I have strictly followed the Zoomcar policies in all my bookings. But recently during the sale of 28th May to 31st May 2019, when I tried making payment, it showed that my account is blocked.
Also, I have uploaded my license my times for validations, and every single time the license approval is declined.
Can you please unblock my account and validate my license?
email - kashif.[protected]@gmail.com
Complaint marked as Resolved Jul 23, 2019
[Jun 02, 2019] Zoom Car customer support has been notified about the posted complaint.
Verified SupportZoom Car Customer Care's response, Jun 03, 2019
We did check our records and see that the email ID kashif.[protected]@gmail.com is blocked as you have created a new account with the email ID akshay.[protected]@gmail.com. We request you to use the same email ID for making the booking.
Verified SupportZoom Car Customer Care's response, Jun 16, 2019
Upon checking, we see that the necessary changes has been made under the account.
Verified SupportZoom Car Customer Care's response, Jun 19, 2019
We have unblocked both the accounts so that you can upload the valid licence copy for validation under the respective accounts.
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