[Resolved] Zoom Car — my account has been blacklisted | |
Hello, i'm seyieletuo usou and im a regular customer and i have being blacklisted i don't know the reason, i have book 5 times from zoom n my phone hangs alot so i have reset my phone n created a new account with same dl and i have being using and after one month i bought new phone so i have created a new account and they said i have been blacklisted and i cant use their service. Please can you guys help me out and solve this blacklisted issue at the earliest so that i can use the zoomcar again. Was this information helpful? | |
Dec 5, 2019 Complaint marked as Resolved Zoomcar customer support has been notified about the posted complaint. Verified Support Nov 03, 2019 Zoomcar Customer Care's response Hello Seyie, We are sorry about the blacklist of the account. Please share the email ID for our reference, we will have it checked. Regards, Ramya. S Verified Support Nov 04, 2019 Zoomcar Customer Care's response Hello Seyie, The email ID is protected, therefore, please drop an email through the contact us page so that we will have this checked. Regards, Ramya. S | |
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Greetings!
We are sorry to know that you haven't received your refund yet. Please share the booking ID, we shall have a check and update you on the refund.
Regards,
Imran
Zoomcar