[Resolved] Zoom Car — refuelling charges

lokesh badavathu

from Hyderabad, Telangana

Address:

Hyderabad, Telangana, 500011

Booking id jps6nu4k8
Date[protected]
Refuelling fee of 444 is charged,
When i received vehicle there are 3 points of fuel and with 34893kms
And when i returing the car to zoomcar agent it was 3 points of fuel and 35034,
Agent checked all the fuel kms reading and took pictures of vehicle and trip was ended from the agent side
Later i received message saying i have a current outstanding of 444 for refuelling.
I don't think its fair.
They are hungry for money it seems.
Previous i had issues with refund and now this.
I thinkign trusing zoom car is my mistake

+3 photos

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Apr 25, 2020

Complaint marked as Resolved

Zoomcar customer support has been notified about the posted complaint.

Verified Support

Mar 17, 2020

Zoomcar Customer Care's response Hello Lokesh,

Greetings!

We understand your disappointment here. We did revalidate the charges levied on the booking and see it was invalid. Hence, the charges are reversed.

Regards,
Appachu
Zoomcar