Zoomcar — Cheated on Paytm refund and petrol

Address: Bengaluru

Dear team,

My booking ID is JPS695PV6.

I had a booking for car no. 2005 Volkswagen polo from 17th Dec to 19th Dec.

There was an amount of 500 rs blocked for fast tag via paytm wallet. That amount has not released yet. I have complaint twice via customer care and no one bothers to respond

Also when I was given the car the fuel was zero. It was showing no points (fuel indicator) . I had called customer car on 17th morning from my mobile [protected].

They told to fill the fuel and I will get refunded if there is excess fuel.

I had close to 500 rs plus excess fuel with close to 2 points left when I returned the car.

the company even after couple of followups has not responded and no one is bothered.