Zoomcar — NO update on car status from past 1 month. (Ticket 1741599)

Address:

1st floor, Anjaneya Techno park, Anjaneya complex, HAL Old Airport Road, ISRO Colony, Old Airport Road, Bengaluru -560008

Hello,
My car HR 06 AV 9711 got a breakdown in the live booking (Booking ID-JPSNC151Y) dated 14 April 2023. After that I got only one mail from the Zoom side on 18th April that the car got breakdown it is in so and so garage for further updates directly contact to garage (Gaadifix).
I am in contact with gadifix person also but for the past 30 days, I am just getting one reply that we are in contact with Zoom and the garage you will get your car back soon, will update you soon, but there is no update.
Even the garage guy not responding my call from past 2 days, I went to his workshop also, but he was not there and not even the car was there, I think I lost my car or the garage guy flew away with it.
Its been 1 month now, and I don't know when will I get my car back, and how is zoom car going to compensate me for that period, as I am using other rental vehicles for my commutation.
Kindly Help.