[Resolved]  Zoomcar — unable to receive otp

Address:Pune, Maharashtra, 411057

Hello
I took a bicycle ride from near reliance mall, aundh, pune to wakad, pune. I locked the cycle. After that i logout my id. Now i am trying to login again but i am not receiving any otp. Its been more than 4 hours and i am being charged continously. Without receiving otp i cant login and scan the qr code to unlock the bicycle. Because of that i cant end the trip also. Please resolve my problem as soon as possible.

My contact number - [protected]
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Yes (3)
Jul 15, 2018
Complaint marked as Resolved 
Zoomcar customer support has been notified about the posted complaint.
Verified Support
Jun 11, 2018
Zoomcar Customer Care's response
Hello Shubham,

Greetings!

We are sorry to know about the trouble caused. Kindly raise your concern through the below link, we shall resolve the issue on priority.
Link:https://www.zoomcar.com/bangalore/contactus

Regards,
Appachu
Zoomcar
Jun 12, 2018
Updated by Shubham95003
I am having a major problem with this link only. I want to talk to you personally. Please contact me on my mentioned number.
Contact number - [protected]
Jun 12, 2018
Updated by Shubham95003
My cycle number is 101223
Verified Support
Jun 13, 2018
Zoomcar Customer Care's response
Hello Shubham,

We are sorry that you are unable to access the link.

Please try using this link, you should be able to access the same - https://www.zoomcar.com/bangalore/contactus

Regards,
Sowmya
Complaint comments 

Comments

I am trying to reach customer care for last 4 hours unable to reach them so far. Tomorrow morning is my travel and no help so far.
Zoomcar Customer Care's response, May 23, 2019
Verified Support
Hello Spuvvada,

Greetings!

We apologize as you are unable to reach out to our support team. Please share more details regarding your issue, we will address on priority.

Regards,
Ramya. S

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