[Resolved]  Zoomin India — Amount of refund initiated after booking cancellation

I booked a car from zoomcar but due to change of plan cancelled the booking. The booking was cancelled more than 24 hours before the start of booking. According to zoomcar policy I am eligible for 100% refund. But they issued a refund of only about 50%.

Booking id- JPSNCY360
amount paid- ₹15403
Refund initiated- ₹7088
Was this information helpful?
No (0)
Yes (0)
May 1, 2023
Complaint marked as Resolved 
ZoomIn India customer support has been notified about the posted complaint.
Complaint comments 

Post your Comment

    I want to submit Complaint Positive Review Neutral Comment
    code
    By clicking Submit you agree to our Terms of Use
    Submit
    ZoomIn India
    customer care contact
    Customer satisfaction rating Customer satisfaction rating is a complex algorithm that helps our users determine how good a company is at responding and resolving complaints by granting from 1 to 5 stars for each complaint and then ultimately combining them all for an overall score.
    Read more
    15%
    Complaints
    280
    Pending
    0
    Resolved
    42
    ZoomIn India Phone
    +91 22 4368 1555
    +91 22 6518 9989
    ZoomIn India Address
    Jetha Compound, Dr. B.R. Ambedkar Marg, Byculla (E), Mumbai, Maharashtra, India - 400027
    View all ZoomIn India contact information