ZoomIn India Complaints & Reviews

Order not received...

Dear team please solve my concern my concern my car lock unlock is not working and gps not working and please provide customer care number...

Ordered a couple of photo products order ID Order ID: ZO-CA64961F47

Your delivery partner has delivered my photo albums to someone else. I have not received my order but the order status is Delivered at some different location.

what is wrong with you? How can you deliver someone's personal pictures to someone else? I am going to file a lawsuit against you if my pictures get lost or delivered to someone else....

Hi, I have ordered photo frame on 31 July 2023 and then order got delayed, by asking the ZoomIn & complaint raised and they told me that the order was returned as address was not found.
I was surprised because all the Flipkart Amazon orders are coming on same address Again requested to send my order on updated address but after many times of sending mails, they failed to deliver and even they are not responding on any email. I am...

I kindly request you to cancel the order no ZO-BD4833F97C
reason is, want to add the photos and delete some unwanted photos...

On Friday[protected] i have given my car as per booking information recieved from zoom car. This was my first booking as a zoomcar host, Car was booked from 3.00 PM to 11.00 PM. Initially he was saying he can sharply deliver by 11.00 PM. I trusted zoomcar, that they will never allow fake guest/thief. Guest told he can't deliver car by 11.00 PM, then he said he will deliver at 1.00 AM, later to 5.00 AM Saturday[protected]. Suddenly...

Hi,
I have ordered one acrylic glossy print 6*6 inch . But I received it for 5*5 inch .
Could you please look into this matter ....

I ordered Mini Magnets (Set of 2), I was asked to upload designs for 2 magnets, I was charged for 2 magnets, but I received only one. They have no helpline number for customers to follow up. The website Help page doesn't load. The app Help page takes me to a blank screen. There is no way to get in touch with them. I need my other magnet, or I need my money back....

I booked a car from zoomcar but due to change of plan cancelled the booking. The booking was cancelled more than 24 hours before the start of booking. According to zoomcar policy I am eligible for 100% refund. But they issued a refund of only about 50%.

Booking id- JPSNCY360
amount paid- ₹15403
Refund initiated- ₹7088...

On the date 05/march/23, i have a honda city car on the ID:JPSNCUH5T
on this day i got fruaded by the zoom ..in the location the car was not there and i not able to contact the customer care ..no one is there to reply for the issue ...we not able to get the car they have cheated us and we lost the amount of rs=4664/- ..then h=they only cancelled our booking and only refuned 258rs back we need our rest amount back otherwise we goona...

I rented s cross from morning 7am to evening 7pm. The guy gave me the fuel at 50% and said me to return at 50%. And returned my car at 7pm. Why zoom car is showing me that I have to pay outstanding amount of 587...

We did book zoomcar, And paid all the amount completely by that day itself, till yesterday there are no dues, no charges, but now its showing outstanding charges 1700/- saying "Refuelling Charges" First of all the car was dirty and i wanted to change my car, so i went through customer support, they said, we cant change it now, and when my trip started there was no fuel at all, so i did pay extra charges for fuel and fastag was not working...

We have paid annual charge of Rs.15576 on 09/05/2022. But our zoom meeting is not active and whenever we start meeting it is asking for upgrade and our payment made as per above is not getting activated. Please guide in this regard.

Our email id is [protected]@gmail.com
M.G.Gnanasekaran, General Secretary,
Madurai Centrum Flat Purchasers Welfare Association.
2B, Kothandaram Mill Road, Keeraithurai,...

This complaint is regarding, I have ordered 1 x 4x6 Card Stock Prints (Set of 24) in Zoomin App on 28 dec, 2022. I have paid amount of Rs. 157.22 on 30 dec, 2022.
Payment is debited in my account transferred to zoomin app.
But the order status is still showing payment pending. I reach zoomin helpline through app there is no response & no contact numbers.
Sol need my amount return back, don't need ur products..
Very...

Hi,
The refund of Rs. 5049 has still not been credited and it has been more than 29 days...

Hi

I am the zoomcar host program member and my car is attched with them and 11th Decmber ride is completed by the customer and payment is still pending at his end. Already mailed them mutiple time but only received revert payment is in processing already done from our end wait for 24 hours but not received the any money. If the same is processed then how much time it will take after 6 days still pending....

I am trying to book the car from past 4 days and every time i am doing this its saying multiple account issue so i am calling the customer care for help and they are saying delete your old account but their is no access in the app or web site to delete it i am just sitting like duck and trying to call people and solve this but nothing is happing i am very old user of zoomcar but now i am genuinely shocked by the service...

Hi, this is dhanush, my Gmail ID [protected]@gmail.com...

Tracking device has ruined my battery, I have raised multiple complaints to surrender the tracking device but no response at all by zoomcar team.

Kindly help me with device removal....

Payment done. But still showing as pending.

Order ID:Z0-517BDBACD8
UPI reference number :[protected]...