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ZoomIn India Complaints & Reviews

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Updated: Aug 9, 2025
Complaints 280
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42
Unresolved
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ZoomIn India reviews & complaints page 5

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P
ppooja10
from Mohali, Punjab
Oct 8, 2021
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Address: Mumbai

Ordered 2 sets of photo prints from zoom, order id- ZO-D7AB2F4AAA.The order was placed on October 1 and paid INR 198 as their premium shipping charges which promised to deliver the prints in 3-6 days. The delivery time mentioned was Oct 05, 2021 - Oct 08, 2021 but still have not received the prints. I will be going out of India on ctober 10, 2021 and would not require the prints after that. Either they deliver the print by tomorrow or kindly refund he amount.
There is no mention on their website that prints are getting delayed due t covid situation.
ZoomIn India customer support has been notified about the posted complaint.
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    N
    Nilesh Kshirsagar
    Oct 5, 2021
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    When in meeting if Microphone access is on then I cannot hear anything what is going on in meeting and when Microphone access is off then i cannot speak duirng the meeting as i am not audible in meeting
    ZoomIn India customer support has been notified about the posted complaint.
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      P
      PreehaV
      Sep 9, 2021
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      I ordered photos from ZOOMin and the shipment could not be delivered due to OTP issues and the latest remark from yesterday says OFD lock applied.
      The delivery came through a week earlier than i selected the dates for which i did because i wasnt at home. Neither have i gotten a single call just extremely late messages. Hopefully zoomin resolves this
      ZoomIn India customer support has been notified about the posted complaint.
      here is the image

      Product undelivered due to OTP issues - Comment #3891496 - Image #0
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        A
        Anjalimanocha
        Aug 21, 2021
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        Address: Gurgaon

        Only notifications r being sent .Pls do not use this app.They dont have contact no. to link with .No use of sending emails Due to their casual attitude, my surprise got spoiled. Didn't receive the order.
        ZoomIn India customer support has been notified about the posted complaint.
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          T
          Tarun Burma
          Aug 18, 2021
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          It’s been 10 days since I’ve placed the order.
          It’s getting delayed
          Delivery place is Hyderabad and it shows item in transit Hyderabad-hub since 4 days.
          ZoomIn India customer support has been notified about the posted complaint.
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            D
            Dr.GK
            Aug 1, 2021
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            Hello sir,
            Ordered a product from Zoomin app. Was supposed to get delivered today but delivery guy didn't deliver me the product bcoz I was supposed to provide him some OTP which I never received on my no.
            Plz help me with the delivery.
            Thanks
            ZoomIn India customer support has been notified about the posted complaint.
            Dear Sir/Mam,

            Greetings from Ecom Express

            Request you to kindly provide the 9 or 10 digit AWB / tracking number or you can send the details to [protected]@ecomexpress.in for us to assist you on the same.

            Regards,

            Team Ecom Express
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              arvind939
              Jul 30, 2021
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              My order was placed it was running in timely manner and suddenly it got delayed, no information from the team i went to the app to track the order that's where i saw it . No msg, no call from anyone till now . how to contact with zoomin.com

              order id-ZO[protected]
              A.W.B NO-[protected]
              COMPLAINT NO IS-#872768

              HOW TO GET MY PACKAGE

              PLEASE OFD UNLOCK
              ZoomIn India customer support has been notified about the posted complaint.
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                K
                Krishan9879
                Jul 9, 2021
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                My order was placed it was running in timely manner and suddenly it got delayed, no information from the team i went to the app to track the order that's where i saw it . No msg, no call from anyone till now . I want a resolution on this ASAP.
                ZoomIn India customer support has been notified about the posted complaint.
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                  S
                  Suresh8804
                  Jul 3, 2021
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                  I am not interested in this package
                  ZoomIn India customer support has been notified about the posted complaint.
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                    U
                    Umesh ji
                    Jun 21, 2021
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                    Please my order cancel

                    Order I'd. ZO-4F1C4F4ECD
                    ZoomIn India customer support has been notified about the posted complaint.
                    Order cancel kare or refund give me immediately lease
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                      M
                      Mahima29
                      Jun 7, 2021
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                      Website: zoomin

                      My order is to be delivered on 2nd june and it is not yet delivered . The agent is not calling and putting the status as wrong adress . I have updated my no. And adresss and the agent has never called me . The name of the the agent that is showing is kishan .
                      Now the status is showing as ofd lock applied. I want my product to be delivered as soon as possible .
                      +1 photos
                      ZoomIn India customer support has been notified about the posted complaint.
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                        P
                        Pooja Datta Choudhury
                        from Kolkata, West Bengal
                        Jun 2, 2021
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                        For my last order I had applied Promocode AMAZ1647 but did not get the amount in in Amazon pay after finishing the transaction. Not able to login your helpdesk portal also. Kindly resolve the incident at earliest.

                        Now As I am not able login into you heldesk

                        I have rightly applied the code, but due to system issue something wrong happened. So you need to the resolve issue. I request you to apply the code and do the needful from your end. If you cant then please cancel the order and stop wasting our time.

                        I have been ordering from Zoomin since long and never faced this kind of poor service.

                        Kindly resolve the incident at earliest and if you cant cancel the order and revert my money back.

                        They are not doing anything just keep repeating the same thing nothing can be done.

                        If the promo is not applied they either should cancel the order or apply from their end.
                        ZoomIn India customer support has been notified about the posted complaint.
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                          B
                          Bhupendrakoma23
                          May 25, 2021
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                          Address: Dist- balod

                          When I ordered a photo book at zoomin after successful payment. Then after 1 month returned to Mumbai on its own without notice. And Say reorder again with payment
                          +1 photos
                          ZoomIn India customer support has been notified about the posted complaint.
                          Yee I return my complaint because product deliverd ...

                          Automatically returned with out inform - Comment #3839653 - Image #0
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                            B
                            Bhagyu
                            May 16, 2021
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                            Address: D-206 Chandresh Riviera, Lodha Heaven, Nilje.

                            Received a photo frame with a different picture in it. Not the one I selected while ordering. Please replace it!
                            ZoomIn India customer support has been notified about the posted complaint.
                            This is the photo frame received!

                            Wrong product - Comment #3833769 - Image #0
                            Wrong product - Comment #3833769 - Image #1
                            Wrong product - Comment #3833769 - Image #2
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                              E
                              erprashantkumarcse
                              from Bengaluru, Karnataka
                              Apr 14, 2021
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                              Resolved

                              Address: Mumbai

                              The product is returned automatically without any call or notification.
                              And the product is recived at their return office on 10th of april, but till yet no inniative of refund.

                              This is really pathetic services given by ZoomIn. I thought I will order more for my all clients but I belive i should not believe on them now.

                              It has been near a month of order placed, no delivery no refund even.

                              Even they don't have any support team.
                              Apr 19, 2021
                              Complaint marked as Resolved 
                              Issue is fixed now
                              ZoomIn India customer support has been notified about the posted complaint.
                              Have ordered 2 customized books[protected] got express delivery done... delivery date was 8th
                              . Its already 15th and have not received the books yet. FedEx courier says that they are getting closed.
                              I am returning from India this weekend
                              I am not able to cancel the order nor even the site has any contact number to call.

                              Kindly help asap, have been chasing the courier guys for long time with no gain.

                              Or let me know where to escalate.
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                                X
                                XII A2 19 AYUSH YADAV
                                Apr 10, 2021
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                                I have placed my order on 10/04/2021 by zoomin aap and payment has been done of rs 180.82 through paytm upi, amount has been deducted from my account but the order was not placed and showing the transaction is pending. This is very unprofessional behaviour. Look after this matter as soon as possible. deliver my products.

                                Transaction id: DBTR/[protected]/[protected]
                                UPI reference :[protected]
                                Merchant website: www.zoomin.com
                                Amount paid: 180.86
                                Customer phone number: 8579982XXX
                                Thanking you
                                +1 photos
                                ZoomIn India customer support has been notified about the posted complaint.
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                                  D
                                  Dhani Pop
                                  Apr 7, 2021
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                                  I could see an option "Claim Refund" (Booking id "JPS6N4IOG" -Rs16429) and when I clicked on the link followed by filling up the bank account details which has returned an error message "Cashgram has expired".
                                  ZoomIn India customer support has been notified about the posted complaint.
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                                    I had ordered a 4x6 magnet. The photo is not mine and it's someone else. Whom do i contact to replace it.
                                    ZoomIn India customer support has been notified about the posted complaint.
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                                      Devvrat P
                                      Mar 13, 2021
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                                      I want to return the magnetic rope as it is not meeting my expectations.I thought it would be much better but it is not so.
                                      ZoomIn India customer support has been notified about the posted complaint.
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                                        V
                                        VijjuAbhi
                                        Mar 13, 2021
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                                        Hi Team,
                                        I have order led in Feb, I PAID extra for early delivery but I still have not received it.. in tracking it keeps throwing error like "Web page cannot be displayed"
                                        No one called me for delivery, but I did get call from service if I had ordered for return., which I did not do so... why isn't it delivered on time and now I can access the page and it say returned and in Hyderabad. What is this nonsense.
                                        Call me and either return my money or send the product.
                                        ZoomIn India customer support has been notified about the posted complaint.
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