Zoomin India — Didnt received order after 2 months

Address:

Zoomin White Ventures Online Pvt Ltd Unit 6, Tiki Tar Industrial Estate, Bhandup W, Mumbai - 400078 Maharashtra, India.

Hi, I have ordered photo frame on 31 July 2023 and then order got delayed, by asking the ZoomIn & complaint raised and they told me that the order was returned as address was not found.
I was surprised because all the Flipkart Amazon orders are coming on same address Again requested to send my order on updated address but after many times of sending mails, they failed to deliver and even they are not responding on any email. I am very disappointed by this poor customer experience.
I noticed they don’t have any customer care number right now I’m still waiting Someone will listen to me . my order was prepaid with extra payment for early delivery. Express delivery.

I have contacted on Instagram and Facebook on ZoomIn business account but they only responded on Instagram but for sometime after that there is no response since 10 days. They are not providing any Customer Care number too.