Zoomin India — order didn't get delivered but amount got deducted

I had placed an order at zoomin [zin1-auyt8j4y is my order id]. It shows payment pending although my transaction though payment was successful as i have already enquired with my bank. I have been trying to contact zoomin since last two days but no reply on their part. I hope they cancel my order and refund the amount asap. They have the worst customer service ever as they don't reply to emails. The phone number they have provided doesnot exist. It is just unbelievable.