Zoomin India — Order undelivered

I had to reschedule the delivery as I was unavailable at the time and it did not reach me the next day. The executive called and asked for delivery code, after which I received a text wrongly accusing me of refusing to accept the order. Tracker shows it is locked in RTO.
Kindly assign another delivery executive to make the delivery at the earliest.

AWB tracking number: [protected]