[Resolved] Zopnow — Fraud happening in company zopnow | |||||
Issue : Cancelled the order after accepting money.Date:20/11/15 Order: 4797349 Zopnow first publish on their website the attractive rate of the products in their hot offers section and then after the customer places the order and makes the payment and they cancel the order after accepting money. To me it seems the fraud they are doing with customer Was this information helpful? | |||||
Complaint marked as Resolved
Verified Support Nov 24, 2015 ZopNow Retail Customer Care's response Dear Ankush Agrawal, As per our conversation. We regret the inconvenience you have experienced with our services. We will surely consider your feedback with utmost priority and we will also ensure this situation will not repeat again. Our inventory teams are working to solve this issue at the earliest Please accept our sincere apologies. | |||||
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ZOPNOW first published on their website the offer they were giving on Amul Ghee 1 Ltr. I placed an order for 7 ltr. Ghee and made the payment online. After that, they automatically cancelled the order and asked me to wait for 6-9 days for refund.
To me it seems that, they are doing some kind of fraud by collecting money by fooling customers and then putting the money in some illegal work and after gaining the profit returning the money back to customer.
As I have already made the payment, I need the product to be delivered to my address at the same cost. As I spent nearly an hour selecting the best offer in their HOT OFFERS category and then made the payment.