[Resolved] Zopnow Retail — Non credit of payment

 
1 Review
Faridabad, Faridabad District, Haryana, India
 Vimal Vasisht
An amount of Rs519 was paid through paytm wallet on 7/02/2017 at 10.20pm against order for groceries. Next day the deliveryman arrived with goods worth 479 as they did not have milk worth Rs 40/- He told me that the amount was unpaid. Previous night when the order was placed & payment made online the payble was shown as zero but at the time of delivery the Zopnow showed the amount as payble. I was told to check with paytm who in turn asked me to contact Zopnow. I am in a quandry as none of the parties to the transaction are accepting their fault
Complaint marked as Resolved Mar 24, 2017

Complaint Status


[Feb 21, 2017] ZopNow Retail customer support has been notified about the posted complaint.
Verified Support
ZopNow Retail Customer Care's response, Feb 21, 2017
Dear Vimal,

We are very sorry for the inconvenience caused and we request you to send us a mail to [email protected] and we will certainly resolve the issue.
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    Zopnow Retail - Non credit of payment