[Resolved] Zopnow Retail — Non credit of payment
ViVimal Vasisht on Feb 21, 2017
An amount of Rs519 was paid through paytm wallet on 7/02/2017 at 10.20pm against order for groceries. Next day the deliveryman arrived with goods worth 479 as they did not have milk worth Rs 40/- He told me that the amount was unpaid. Previous night when the order was placed & payment made online the payble was shown as zero but at the time of delivery the Zopnow showed the amount as payble. I was told to check with paytm who in turn asked me to contact Zopnow. I am in a quandry as none of the parties to the transaction are accepting their fault
Complaint marked as Resolved Mar 24, 2017
[Feb 21, 2017] ZopNow Retail customer support has been notified about the posted complaint.
Verified SupportZopNow Retail Customer Care's response, Feb 21, 2017
We are very sorry for the inconvenience caused and we request you to send us a mail to firstname.lastname@example.org and we will certainly resolve the issue.
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