[Resolved] Zopnow Retail — order id: 18754491

sangeeta80

from New Delhi, Delhi

Address:	Hyderabad, Andhra Pradesh, 500049
Website:	www.zopnow.com

Hello
It was my mistake to again order stuffs from zopnow.com though i've faced so many issues in the past, ok come to the point, i'm actually talking about the order id: 18754491 which is ordered by another i'd which i had to create as i was not able to place the order by the account which is associated with this facebook account
In that order i selected 8 lipsticks of lakme + 1 lakme lip liner + 1 maybelline lip liner apart from other stuffs
But out of the above mentioned products i choose 1 color of lipstick + 1 maybelline lip liner, so now 7 lipsticks are left which i wanted to return but asbo selected 4pm to 7pm slots but that delivery person came around at 10pm and once i selected all the products except those 7 lipsticks and 1 lakme lip liner, the delivery person started creating scene in front of my main door that 8 lipsticks should be returned back if i have selected 1 lipstick to buy and he created so much confusion that i couldn't count that time carefully and actually because he was creating scenes, so after listening lots of voice my husband came out and he asked what happened, so that delivery fool guy asked my husband to pay 182.0rs. As he was saying 1 lipstick is missed somewhere due to me and finally i returned all the products
So my concern is plz check i only ordered for total 8 lipsticks and 2 lipliners and i returned all the products but then also that guy took 182.0rs.
So please check with him and return my 182.0rs
Thanks

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Aug 24, 2017

Complaint marked as Resolved

ZopNow Retail customer support has been notified about the posted complaint.

Verified Support

Jul 22, 2017

ZopNow Retail Customer Care's response Dear Sangeeta,

We are very sorry for the inconvenience caused and please do write to [protected]@zopnow.com with the order number and we will certainly investigate and revert.

Team ZopNow

Jul 22, 2017

Updated by sangeeta80 Already mailed to that mail I'd but didn't get any proper solution yet and even messaged of Facebook too, so finally I came here, kindly return my 182.0Rs. ASAP

Jul 22, 2017

Updated by sangeeta80 Not yet resolved though they had done Marked as Resolved status

Verified Support

Jul 23, 2017

ZopNow Retail Customer Care's response Dear Sangeeta,

We will review this issue and do the needful at the earliest. Please extend us 48 hrs and we will ensure this will be taken care.

Team ZopNow

Jul 23, 2017

Updated by sangeeta80 Already you guys had asked me for 2-3 days to review the issue and it's over but didn't get any solution yet, give me proper solution in 48 hrs now or else I would take some other actions as it's not the matter of only money rather your delivery boy had mentally harassed as well to us

Aug 08, 2017

Updated by sangeeta80 Your 48 hrs is now over or not ??????? Update me ASAP, you guys are big big biggest cheaters ...