Zopnow Retail — Refund - Cheating of not honoring the order placed

Hi, i have booked the products on 5 may 2021 and then made payment through google pay. The amount is deducted and the website is hung. So order is not confirmed. Then from there on, i have been checking the website and till date no response/no action.

Looks this is a company cheating customers. The automated acknowledgement mail comes from a personal id and not their official id.

I want the money of 601/- back into my account. I can share the screenshot of the google payment done to the company if required.