ZTE Corporation — device blast & caught fire

Address:15/251 a civil lines Kanpur, Kanpur, Uttar Pradesh, 09

Dear sir / mam
I vikas jain from kanpur (U. P) a user of airtel 4g wi-fi hotspot (Model no mf920v) (Imei [protected]) & (Data card no. [protected]). Ason 29.07.2019 approx 4.00 pm at my office i was working. Suddenly your company device caught fire & blast. I was very scared because of this sudden event.
This device was purchased on jan 2019 from your dealer anandeshwar telecom, kachehri road kanpur.
I already complain to airtel customer care many times but there is no relief.
Kindly look into this serious matter & help me.

Kindly find the attachments.
Thanks
Vikas jain
[protected]
+3 photos
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    ZTE Corporation Phone
    +91 12 4432 3000
    +91 99 6739 6204 [Mumbai]
    ZTE Corporation Address
    Building No.10,Tower B, 6th Floor, DLF Cybercity, Gurgaon, Haryana, India - 122002
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