[Resolved]  Zuari Furniture — Poor Quality with Big Brand Name (Chair code no- 916)

Address: Patna, Bihar

Sir, I purchase a Zuari chair code no- 916 from Wood Craft, Nala Road, Patna on dated 7/04/2014 at 7.30 Pm. Bill was not generated due to unavability of staff they say bill was sent to you at the time of delivery of chair. On dated 08/04/2014 Wood Craft delivery man (Thelawala) was deliver chair to my building security guard. When i see the chair the right handle of the chair is damaged and the sitting portion of chair is damaged which is informed to wood craft. They assured me that currently this product is not available after avability of the product i replace the same please talk after 2 week. Again we call they say send the chair and i sent chair on dated 26/05/2014 as requested. But till yet they are not deliver my chair. after calling they say i repair the some part if you wish to use collect from my shop. They also talk to me the Company did not provide Guarantee. Finally after repair wood craft deliver me my chair on dated 13/01/2015 with same problem, now i am depressed after paying Rs 7000/- for a bad and poor quality chair