Acer India Complaints & Reviews

Not working...

I had registered a complaint with acer stating that my acer predator helios 300 2019 model's right side fan had stopped working.
It had been only 6 month from purchase and was still under warranty. I registered a complaint on 13/5/2020. The service center had ordered the wrong fan the first time and wasted 5days, they ordered the correct fan on 18/5/2020. It had been more than 18 days and my repair status still shows 'awaiting spares'....

Hello,

We have purchased acer laptop from vijay sales pune on 22/12/2019.
Please find the attached tax invoice for your reference.

Below problems we are facing:
1. The laptop is very slow.
2. Software's is not working properly because of speed

We want a replacement, please do the needful....

Hi. This is arun i recently purchased aa acer predator 300 laptop on october 2019. It’s got a motherboard issue so they changed it and again now it’s getting a battery issue it’s not at all charging for a new product why it’s happing like that and it’s not a cheap product also i purchased for 56000rs do you know for a middle class person how much it is
And if i asked about replacement of the product you people say it’s...

Initially i logged a complaint (Case id : 3526531i) for my keyboard faulty, the engineer got the issue fixed and i received the laptop days few days ago. Since the time i have received it back, the wifi signal strength is dropping up randomly.
I contacted the same engineer who worked on my keyboard issue, he informed me some troubleshooting which i went through but i was still facing the wifi issue, he informed that we have to replace...

When i charge the laptop or shut off the laptop...

I purchased the acer swift 3 laptop in october 2019.in january 2020 the laptop's screen started to turn white when moving the lid. I filed the complaint, an engineer named gaurav chaudhary came at my home and opened the laptop. It was the first time the laptop was opened. He checked everything motherboard and all other parts of the laptop by unscrewing everything, he said to me that there were some loose wires which i have tightened and now...

I am manoj yadbole. One of the customer of hero motor corp. I purchased a passion pro in 2018, which was my worst decision ever. Throughout the year the servicing was worst like they are favouring their customers. After even after regular serving at hero service centers, after one year the bike has become a headache. A lot of engine issues, starting problem, no head light fixed by service centre, the reason for it was, they can't open the...

I want to install a ssd in my laptop from service center but the service center guy said that acer had to approve the ssd then only they will install it so i contacted but acer is not giving me response instead it is torturing me mentally. I am so tensed that i cannot install ssd in my own laptop. They told me that i am allowed to install a ssd only if i purchased from acer which is exactly what i did but they told me that acer dont sell...

Dear sir,

I had bought charger on march 8 2019, the bill of which is attached and my charger is not working since feb 2020. When i approached the seller of the charger, he is not giving warranty. One year warranty is mentioned on box of charger. But in bill he has not mentioned.

Bill is attached for reference. Please replace my charger as it is in warranty.

Thanks
Akansha...

Totally disappointed with acer service. Brought this laptop with serial no. Nhq3fsi0088460f45d3400 from flipkart and not able to extend warranty. Mailed customer care many times but they dont give a possitive reply to my mails. They just keep forwarding my mails to their subordinate. Its been 5 months now, i am mailing them but issue not resolved. Regret buying this laptop....

I had issues with my acer nitro 5 since i purchased it and i also filed a repair request but the problem wasn't solved.
I did file the same complaint 2 more times and even then theproblem wasn't solved. They finally picked my laptop to repair at their service centre and i got my laptop back after almost 5-6 days later and it was all dusty, my screen was full of it, but they forgot to bring my charger back and i just took the laptop...

I purchased this product yesterday it was not getting fully charged it got stuck at 99% after 25 mins it got up to
100% i am very much disappointed with the service and the product i had brought it from croma i might be replacing it or will ask for refund for the product i am very much dissatisfied with such service from the company and the croma!...

So i bought a acer nitro on june 2019 and as soon as i started noticing problem such as it's key were not working after one month o[censored]se. So i complained acer about this and they changed my whole keyboard of laptop with a cheap quality old keyboard.. I felt cheated as i don't deserve this.. But this was not it.. This laptop started crashing after sometime o[censored]sing it. Since then i have given my laptop for service 3-4 times but the problem...

The screen showing abnormal patches the moment i open the lid, and the laptop is under warrenty, now i approached acer service, head and all of them have same answer that this issue doesnt cover under warrantey and this is internal damage and it is chargeable as per the acer policies and eventhough i told them after work i just closed the laptop and then next moment i opened then it behaved like this way but they are blaming on me that it...

I just bought a new laptop ACER ASPIRE3 - A315-53G-5968 on 20 -October -2019 from a retailer name "JT Infotech Pvt. Ltd., Nehru place, New Delhi.
My laptop S/N : NXH1ASI0039170D4AA3400 and SNID: [protected].
After 2-3 days o[censored]se i found that my laptop is functioning quite slow and also i was not getting the 1080p HD quality which was specified in the system specifications. For this i spoken twice to your customer care and he...

I have registered a case regarding to my laptop speaker after that the technician arrived 19 days after case registration this shows us how acer make fool their costumers by saying 3 days onsite support warranty and also after 19 day my laptop never got repaired but i faced issue with battery also. The toll free number of acer never get connected. Never gonna suggest such brand and i will try to avoid it in future also....

We own an acer monitor with snid [protected] which was brought on last year. As per the rule we have a warranty up to three years. Unfortunately our monitoring is not working from last week on wards. We contacted the customer service centre which is at kochi from were we brought the computer. They haven't take any action yet and we are very much disappointed in your services....

I purchased an acer laptop (A515-51g-5673) from flipkart on dt 14/09/2019 and after twelve days the laptop is having issues related to booting and it's not getting start-up. While complaining to flipkart they stated that their returning policy of ten days is over so they can't do anything and closed my complaint without my issue being resolved. Then i complained to acer service center and one engineer also visited and diagnosed the issue...

Purchased a brand new laptop acer e5-576 in may 2019...
Within a few days, it went wierd... And kept rebooting by itself... First got tech support over phone.. Then again problem persisted.. Then took to service centre.. They took a few days.. Then returned... Again the problem resurfaced... Took again to centre.. They said bios issue... Now it has been fixed after so many weeks... And now again... Keyboard is not working!!
br...