[Resolved] Aircel — 30 Dedicated | |||
Hai, I want to inform you that there was a message in the midnight at 2o'clock from Aircel on my number [protected] and that says" thank you for activating JOKES pack and 30rs has charged for the same" which I have not done. I am shocked and I called your customer care, your agent(Swapna) said that she is going to inform to her supervisor and they will rise an request for the refund and it will take 4 hours to refund but up to now I didn't got any complaint number nor refund. she said to deactivate the service, same I have done by calling the number she provided, Please help me, I had a very bad experience with Aircel all the time. Name: Sharooq mohammed Number: [protected] Was this information helpful? | |||
Aug 14, 2020 Complaint marked as Resolved Aircel customer support has been notified about the posted complaint. | |||
 2 Comments | |||
Comments
Hi Sharooq mohammed,
Thank you for reaching us at Social Care.
We have forwarded your request to the concerned department
and we will get back to you shortly with further updates.
Kindly feel free to write to us at [protected]@aircel.co.in for any further assistance on
this matter.
We assure you a quick resolution and the best of services at all times.
Thanks & Regards
Customer Service Officer | Social CareTeam
Email us @[protected]@aircel.co.in
Thank you for reaching us at Social Care.
We have forwarded your request to the concerned department
and we will get back to you shortly with further updates.
Kindly feel free to write to us at [protected]@aircel.co.in for any further assistance on
this matter.
We assure you a quick resolution and the best of services at all times.
Thanks & Regards
Customer Service Officer | Social CareTeam
Email us @[protected]@aircel.co.in
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unauthorized dedication and auto subscription, Completely injustice to the customer not only me most of my friends facing same problem with Aircel.
We use Aircel only because of your best offers and call charges but I suggest, that should not be taken as an advantage.
I am using Airtel as my personal number from last 7years and hats off to there service I never get a problem on that and they provide immediate refund for any thing that occurs.