Aircel — Activation of vas without instruction/ intolerable behaviour of customer service staff

Address:	Lucknow, Uttar Pradesh, 226022
Website:	aircel.com

Hello, this is priyanka kannauji and my no. Is [protected]. I am really very dissatisfied with the services of aircel. The company should either improve the service or shut down its network. Everytime i browse internet, some aircel service appears on the screen for subscription with option "yes" and "back". As i think i am an educated person, i close the link immediately without pressing the option "yes". Despite this, i received message reading

Your request for subscription to aircel deals could not be completed. To complete your subscription please click on http://202.148.207.245:9093/api/ccg? Refid=[protected]

And then i did not click on the link, still the second message came reading

Dear subscriber. You have been subscribed to juiceup weekly. Please recharge your account to continue enjoying this service.
At 15:54 on 25/06/2016

Immediately i called the customer care executive at 16:00 on 25/06/2016

And what she said "bina aapke kuch kiye service activate nahi hoti". And then i said this happens often after which she replied "to hum kya karein".
I angrily said "main no. Surrender kar dungi" and then reply of that madam was "kar dijiye aur ab phone rakhiye". This has not happened for the first time. The male staff in the customer service uses abusive language.

This is the kind of training aircel provides to its customer care executives. Look at the service of vodafone.