Aircel — Aircel 3g services not working despite 3g recharge | |||||
I recharged my number [protected] with 122 for 500 mb 3g data on 19th july.. But i am unable to connect to aircel 3g network.. I tried everything starting from swiching my phone off and on, network setting only wcdma and searched to select aircel3g or reliance but it says "unable to connect please try later". The as always aircel pathetic customer care is keep on disconnecting the call and not taking my complaint. Every month this is happening on a regular basis. Was this information helpful? | |||||
Aircel customer support has been notified about the posted complaint. | |||||
2 Comments | |||||
Comments
Dear Customer(shikhar.m),
We regret the inconvenience caused to you. We would like to inform you that as per our concern team revert now 3G related issue has been resolved so, you've to select reliance network for using Aircel 3G service.
Warm Regards,
Aircel Social Media Team
We regret the inconvenience caused to you. We would like to inform you that as per our concern team revert now 3G related issue has been resolved so, you've to select reliance network for using Aircel 3G service.
Warm Regards,
Aircel Social Media Team
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We apologise for the inconvenience caused. Please share the following details so that our team can look into your issue:
Signal Bars:
Alternate No.:
Location (Including nearest landmark where issue is witnessed):
Issue with a specific website or all website:
Browser being used (Default phone browser or Chrome/Dolphin etc.):
Are you using GPRS on Handset or System:
E/G/H Signal available on the handset – yes or no:
Kindly feel free to write to us at [protected]@aircel.co.in for any further assistance on this matter.
Thanks and Regards
Aircel Social Media Team