[Resolved] Aircel — Balance deduction n not contact to costumer care | |||
I have recharged today 275 o[censored]nlimited data paln .BT when I connect to data at that time my all main balance has deducted. N I m not able to contact to costumer care.I don't know why? my number is [protected] n I m on roaming.how can I contact to costumer care.n I m not able to connect data please help me because it held two times with me. So how can I use internet in Vodafone land rent. Was this information helpful? | |||
Aug 7, 2021 Complaint marked as Resolved Aircel customer support has been notified about the posted complaint. | |||
 4 Comments | |||
Comments
How can I use internet in Vodafone land rent
Reply
Wrost service
Dear Customer(debasis nayak),
We apologise for the inconvenience caused. Please share the following details so that our team can look into your issue:
Network latched on :
Amount deducted :
Date of deduction :
Kindly feel free to write to us at [protected]@aircel.co.in for any further assistance on this matter.
Thanks and Regards
Aircel Social Media Team
We apologise for the inconvenience caused. Please share the following details so that our team can look into your issue:
Network latched on :
Amount deducted :
Date of deduction :
Kindly feel free to write to us at [protected]@aircel.co.in for any further assistance on this matter.
Thanks and Regards
Aircel Social Media Team
Dear debasis nayak,
We'd like to inform you that We've checked your account details & have found that on date 07-Jul-2016 22:55:09 you have used GPRS in roaming and latch on HUTCH-RAJASTAN network so that charge happened from your main account . We suggest you to search manual network & select Aircel network.
Warm Regards,
Aircel Social Media Team
We'd like to inform you that We've checked your account details & have found that on date 07-Jul-2016 22:55:09 you have used GPRS in roaming and latch on HUTCH-RAJASTAN network so that charge happened from your main account . We suggest you to search manual network & select Aircel network.
Warm Regards,
Aircel Social Media Team
Customer satisfaction rating Customer satisfaction rating is a complex algorithm that helps our users determine how good
a company is at responding and resolving complaints by granting from 1 to 5 stars for each
complaint and then ultimately combining them all for an overall score.
Read more
Read more
56%
Complaints
10591
Pending
1906
Resolved
5247
View all 10591 Aircel reviews & complaints
+91 97 3819 9010
+91 12 4476 5000 [Head Office]
+91 88 9204 1111
Aircel Business Solutions, 2nd Floor, Building No. 10A, DLF Cyber City, DLF Phase II, Gurgaon, Haryana, India - 122002
View all Aircel contact information