[Resolved]  Aircel — Complaint for my aircel postpaid bill amount

Address:642126
Website:www.aircel.com

Aircel postpaid - [protected]

Name - a. k. kuppusamy

My plan is around rs 500

Now bill came @ rs2500 i need to know why the bill came at this price

And today i went to aircel office the officer said that u have called some isd calls

And that purpose u need to pay 2500.

O i checked phone call logs i did not call those international please verify that bills amount.

And i[censored] doing like this i will give a case on u guys. i have own personal lawyer

This is not a first time all the time bill amount must be increased due to some extra functoin note this and chek my bill.

Please check the amount and give the valuable amount to this plan

I[censored] do like this i will surely give case on you..

Please check and call me asap... then only i will pay.
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Jan 31, 2017
Complaint marked as Resolved 
Aircel customer support has been notified about the posted complaint.
Dec 10, 2016
pranap's response
Chang into airtel
Dec 15, 2016
Updated by logesh1
this is not a first time many time it will be doing like this more ppl will affect like this
Dec 15, 2016
Updated by logesh1
severly take action on this company...
Verified Support
Dec 15, 2016
Aircel Customer Care's response
Dear logesh1,

We are forwarding your concern to the team. Please allow us some time to get back to you.

Kindly feel free to write to us at [protected]@aircel.co.in for any further assistance on this matter.

Thanks and Regards
Aircel Social Media Team
Verified Support
Dec 30, 2016
Aircel Customer Care's response
Dear logesh1,

We would like to inform that you got charged Rs.1600 for making ISD calls from your number.

Thanks and Regards
Aircel Social Media Team
Complaint comments 

Comments

Der,
sir, I request you I have changed my sim because your sim is all time give problem...thanking you...
Aircel Customer Care's response, Dec 16, 2016
Verified Support
Dear Pranap,

We are really disheartened to hear about your decision. Please let us know if we can do anything to improve your experience.

Kindly feel free to write to us at aircelsocialmedia@aircel.co.in for any further assistance on this matter.

Thanks and Regards
Aircel Social Media Team

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