[Resolved] Aircel — Data Usage amount deducted | |||||
I am using BSNL Landline and Wifi Modem at home. Whenever I used that Wifi connection my main balance of Aircel No.[protected] reduced often without entering into Data Usage. The internet usage charge reduced to be avoided. and Kindly Check my network connection and stop reducing the Data usage amount from my main balance. It happened 5th time. And I already complained to customer care. No response is there Was this information helpful? | |||||
Mar 18, 2017 Complaint marked as Resolved Aircel customer support has been notified about the posted complaint. Verified Support Feb 01, 2017 Aircel Customer Care's response Dear GeethaAbi, We are forwarding your concern to the team. Please allow us some time to get back to you. Kindly feel free to write to us at [protected]@aircel.co.in for any further assistance on this matter. Thanks and Regards Aircel Social Media Team Verified Support Feb 15, 2017 Aircel Customer Care's response Dear GeethaAbi, We would like to inform you that as we have checked and found that you have started browsing before recharge and closed the session by 18:52 pm based on the base tariff charging happened. Warm Regards Aircel Social Media Team | |||||
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