[Resolved] Aircel — Deactivation of post paid mobile no [protected]

Rakesharora

from Delhi, Delhi

Address:	New Delhi, Delhi, 110040
Website:	aircel. com

You are requested to please deactivate tha mobile no [protected] in the name of Harshit arora as that number was given by an NGO with the assurance that the sim is free of cost and you have not paid any bill for that. Keeping in view we have use the same only for 4-5 calls and we have a sum of rs 950/ for that. So please deactivate the same and confirm on email [protected]@yahoo.com or mobile no [protected]. Thanks & waiting for reply

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Oct 25, 2016

Complaint marked as Resolved

Aircel customer support has been notified about the posted complaint.

Sep 22, 2016

Updated by Rakesharora I have given an alternate no for update i. e [protected] image received call from phone no [protected] and they deactivate my phone no [protected] of aircel when I asked him to activate the same he asked for my credit card details which was not given by me. He said that the sim is not activities until the card details were not given. Pl forward this complaint at high level. Thanks

Sep 22, 2016

Updated by Rakesharora [protected] phone us from airtel

Sep 22, 2016

Updated by Rakesharora Phone no [protected] still not activated as per assurance from customer care representative calling from [protected]

Verified Support

Sep 24, 2016

Aircel Customer Care's response Dear Rakesharora,

Thanks for writing to us. We would like to suggest you please visit your nearest Aircel store for permanent disconnection of your Aircel number. Also, please carry the following valid documents.

POI (Proof of identity)
POA (Proof of address)
Request letter :

Ensure all outstanding & unbilled amount should be clear.

Thanks and Regards
Aircel Social Media Team