[Resolved] Aircel — Deducting balance automatically | |||||
2 rs. Per day is getting deducted from my aircel no my no. Is [protected] and i am getting a sms daily which is written NDAIRPI2 has been renewed. Neither i activate this service nor i am able to talk to customer care they always tell our customer executives are busy Now i am regretting why did i recharge on this no and why i bought aircel sim I am using airtel since 2009 and till now they did not deduct a single paisa to activate VAS really airtel is airtel And now i knew aircel is aircel Was this information helpful? | |||||
Nov 6, 2016 Complaint marked as Resolved Aircel customer support has been notified about the posted complaint. Verified Support Oct 03, 2016 Aircel Customer Care's response Dear Customer(nadim2330), Thanks for writing to us. This is to inform you, we have forwarded your complaint to the concerned department. At Aircel India, customer satisfaction has always been our priority and we assure that your concern will be taken care of at the earliest. Kindly feel free to write to us at [protected]@aircel.co.in for any further assistance on this matter. Thanks and Regards Aircel Social Media Team Verified Support Oct 04, 2016 Aircel Customer Care's response Dear Customer(nadim2330), We would like to inform you that Rs.2/- PI pack was activated on your Aircel number which gives 10 MB 2G internet for 1 Day and same has been deactivated from our end. You can also deactivate this pack from your end by dialing *121*0200#. Thanks and Regards Aircel Social Media Team Verified Support Oct 06, 2016 Aircel Customer Care's response Dear Sandyyyy066, We request you to share your account details, last recharge: amount date: recharge mode: for security purpose so that we can take a needful action at earliest. Thanks and Regards Aircel Social Media Team | |||||
2 Comments | |||||
Comments
I've lost my phone, don't have other Aircel number to call. Kindly block my number [protected] on the name of Sandeep Sikarwar, FIR police report number is SD-SA-000715... You can reach me at [protected], or sandeep.[protected]@gmail.com ...
Aircel Customer Care's response, Oct 5, 2016
Verified Support
Dear Sandyyyy066,
Thanks for reaching out to us. Please share the following information to confirm your identity:
Last recharge amount(Prepaid)/Last bill payment amount(Postpaid):
Date of Birth:
Complete Address:
Kindly feel free to write to us at aircelsocialmedia@aircel.co.in for any further assistance on this matter.
Thanks and Regards
Aircel Social Media Team
Thanks for reaching out to us. Please share the following information to confirm your identity:
Last recharge amount(Prepaid)/Last bill payment amount(Postpaid):
Date of Birth:
Complete Address:
Kindly feel free to write to us at aircelsocialmedia@aircel.co.in for any further assistance on this matter.
Thanks and Regards
Aircel Social Media Team
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Sir the distance of signal tower is 7310 m ( 7 km ) so please sir tower lagwaye
We regret the inconvenience caused. Kindly share the following details so that our team can look into your issue:
Aircel No.:
Alternate No.:
Duration of issue (problem since when):
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Kindly feel free to write to us at aircelsocialmedia@aircel.co.in for any further assistance on this matter.
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Aircel Social Media Team