[Resolved]  Aircel — Deducting balance automatically

Address:New Delhi, Delhi, 110019
Website:www.aircel.com

2 rs. Per day is getting deducted from my aircel no my no. Is [protected] and i am getting a sms daily which is written NDAIRPI2 has been renewed.
Neither i activate this service nor i am able to talk to customer care they always tell our customer executives are busy
Now i am regretting why did i recharge on this no and why i bought aircel sim
I am using airtel since 2009 and till now they did not deduct a single paisa to activate VAS
really airtel is airtel
And now i knew aircel is aircel
Was this information helpful?
No (0)
Yes (0)
Nov 6, 2016
Complaint marked as Resolved 
Aircel customer support has been notified about the posted complaint.
Verified Support
Oct 03, 2016
Aircel Customer Care's response
Dear Customer(nadim2330),

Thanks for writing to us. This is to inform you, we have forwarded your complaint to the concerned department. At Aircel India, customer satisfaction has always been our priority and we assure that your concern will be taken care of at the earliest.

Kindly feel free to write to us at [protected]@aircel.co.in for any further assistance on this matter.

Thanks and Regards

Aircel Social Media Team
Verified Support
Oct 04, 2016
Aircel Customer Care's response
Dear Customer(nadim2330),

We would like to inform you that Rs.2/- PI pack was activated on your Aircel number which gives 10 MB 2G internet for 1 Day and same has been deactivated from our end. You can also deactivate this pack from your end by dialing *121*0200#.

Thanks and Regards
Aircel Social Media Team
Verified Support
Oct 06, 2016
Aircel Customer Care's response
Dear Sandyyyy066,

We request you to share your account details, last recharge: amount date: recharge mode: for security purpose so that we can take a needful action at earliest.
Thanks and Regards

Aircel Social Media Team
Complaint comments 

Comments

ADIL NAGAR Lucknow - Poor internet connectivity very slow downloading and surfing
Sir the distance of signal tower is 7310 m ( 7 km ) so please sir tower lagwaye
Aircel Customer Care's response, Oct 5, 2016
Verified Support
Dear Pratapsuraj77,

We regret the inconvenience caused. Kindly share the following details so that our team can look into your issue:

Aircel No.:
Alternate No.:
Duration of issue (problem since when):
Issue with a specific website or all website:
Browser being used (Default phone browser or Chrome/Dolphin etc :

Kindly feel free to write to us at aircelsocialmedia@aircel.co.in for any further assistance on this matter.

Thanks and Regards

Aircel Social Media Team
I've lost my phone, don't have other Aircel number to call. Kindly block my number [protected] on the name of Sandeep Sikarwar, FIR police report number is SD-SA-000715... You can reach me at [protected], or sandeep.[protected]@gmail.com ...
Aircel Customer Care's response, Oct 5, 2016
Verified Support
Dear Sandyyyy066,

Thanks for reaching out to us. Please share the following information to confirm your identity:

Last recharge amount(Prepaid)/Last bill payment amount(Postpaid):

Date of Birth:

Complete Address:

Kindly feel free to write to us at aircelsocialmedia@aircel.co.in for any further assistance on this matter.

Thanks and Regards

Aircel Social Media Team

Post your Comment

    I want to submit Complaint Positive Review Neutral Comment
    code
    By clicking Submit you agree to our Terms of Use
    Submit
    Aircel
    customer care contact
    Customer satisfaction rating Customer satisfaction rating is a complex algorithm that helps our users determine how good a company is at responding and resolving complaints by granting from 1 to 5 stars for each complaint and then ultimately combining them all for an overall score.
    Read more
    56%
    Complaints
    10591
    Pending
    1906
    Resolved
    5247
    Aircel Phone
    +91 97 3819 9010
    +91 12 4476 5000 [Head Office]
    +91 88 9204 1111
    Aircel Address
    Aircel Business Solutions, 2nd Floor, Building No. 10A, DLF Cyber City, DLF Phase II, Gurgaon, Haryana, India - 122002
    View all Aircel contact information