[Resolved]  Aircel — Full rechaRGE CUT

Feb 02, 2017

Aircel Customer Care's response Dear Prashant Bagdi,

We regret the inconvenience caused. Kindly share the following details in order to look into your issue:

Date & Time of deduction:
Amount deducted:
Any message received upon deduction (screenshot):

Kindly feel free to write to us at [protected]@aircel.co.in for any further assistance on this matter.

Thanks and Regards
Aircel Social Media Team

Feb 03, 2017

Aircel Customer Care's response Dear Prashant Bagdi,

As per the records, there is a balance deduction of Rs 35/- towards value added services activated on 22nd Jan 2017. However, we have already deactivated the services even the amount of Rs 35/- has been credited as talk time balance to your Aircel number [protected] as a goodwill gesture (dated: - 23rd Jan 2017). Further, we would like to update you that there is no additional deduction found on your number from 1st Jan 2017 till date. Moreover, we wish to confirm you that post recharging your number for Rs 50/- on 21st Jan 2017 you have made 10 calls, and the last call duration was 1714 sec (28.56minutes) which charged you Rs 34.28/- as you have latched on to Reliance Network (in Mumbai circle places where we do not have our network in those areas we have tied up with Reliance due to which you are getting “R” signal). Additionally, we request you to recharge your Aircel account with talk time balance and select network manually to Aircel to enjoy uninterrupted services.
It is our privilege to have you as our valued customer and we look forward to a long and fruitful association with you.

Thanks and Regards
Aircel Social Media Team