Aircel — Main balance detection | |||||
One of our family member of aircel number of [protected] went to mumbai yesterday before that we called to help line and ask about the roaming charges for call and also for internet then the representative said that at mumbai we are having our aircel network so its enough that u may can recharge with rc25 for roaming charges for call by this incoming cells are free and for out going call charges with 1.5 paisa per call and also said that for usage of internet no extra recharge is needed the same plan what on our number is eligible and surely no detection done from main balance. Bt even on rc25 recharge also on usage of net on last night 200rupees and on morning 120 rupees where detected from Main balance and also per call 1.50 rupees it is charging. Hence we are willing you to respond soon for the complaint and refund the balance Was this information helpful? | |||||
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Aircel customer support has been notified about the posted complaint. | |||||
 3 Comments | |||||
Comments
Hi Lavanya phani krishna,
Thank you for reaching us at Social Care.
We have forwarded your complaint to the concerned department and we will get back to you shortly with further updates.
Kindly feel free to write to us at [protected]@aircel.co.in for any further assistance on this matter.
We assure you a quick resolution and the best of services at all times.
Thanks and Regards
Customer Service Officer | Social CareTeam
Email us at [protected]@aircel.co.in
Thank you for reaching us at Social Care.
We have forwarded your complaint to the concerned department and we will get back to you shortly with further updates.
Kindly feel free to write to us at [protected]@aircel.co.in for any further assistance on this matter.
We assure you a quick resolution and the best of services at all times.
Thanks and Regards
Customer Service Officer | Social CareTeam
Email us at [protected]@aircel.co.in
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My 133 rs balance was deducted from main balance on 10 dec 15 without any reason.
When i call to care, they are not giving me correct information. I want refund my balance.