[Resolved] Aircel — MNP request not getting done | |||||
I have been calling since last one month to customer care of Aircel where in i never found any one who can take a stand and talk to me as to why the Aircel Mobile number is not getting port to any other operator. I have submitted the request to port the current number [protected] to Airtel which is not yet done in one month. I want to escalate this to the highest level in Aircel and wants resolution at the earliest Was this information helpful? | |||||
Feb 14, 2017 Complaint marked as Resolved Aircel customer support has been notified about the posted complaint. Verified Support Jan 14, 2017 Aircel Customer Care's response Dear Customer( Sushant58), We are forwarding your concern to the team. Please allow us some time to get back to you. Kindly feel free to write to us at [protected]@aircel.co.in for any further assistance on this matter. Thanks and Regards Aircel Social Media Team Verified Support Jan 14, 2017 Aircel Customer Care's response Dear Customer( Sushant58), We would like to inform you that the Unique Porting Code (DM483974) mentioned by you is already expired. Also, a new UPC- DM545983 is created which is valid by 30/01/2017. So, we suggest you visit the nearest Aircel store with the provided UPC to get further assistance in this regard. Thanks and Regards Aircel Social Media Team | |||||
 3 Comments | |||||
Comments
Hi sir I tried many times but aircel is not provoiding my port unique code so pls snd my code my number is [protected]
Aircel Customer Care's response, Jan 17, 2017
Verified Support
I m lost my sim card on 08/01/16
so plese closed it [protected]
for qurry [protected]
and i want to reissue this no. but i hv a problem in this so plz help me
so plese closed it [protected]
for qurry [protected]
and i want to reissue this no. but i hv a problem in this so plz help me
Aircel Customer Care's response, Jan 17, 2017
Verified Support
Dear Gyanendra dixit,
We are forwarding your concern to the team. Meanwhile, please share the following details to confirm your identity:
Last recharge amount:
Date of Birth:
Complete Address:
Further, we request you to visit your nearest Aircel store along with the following documents to get new SIM:
1. POA (Proof of address)
2. POI (Proof of Identity)
3. 2 Passport size photographs.
These documents must belong to the same person whom the previous SIM belonged to
Kindly feel free to write to us at aircelsocialmedia@aircel.co.in for any further assistance on this matter.
Thanks and Regards
Aircel Social Media Team
Kindly feel free to write to us at aircelsocialmedia@aircel.co.in for any further assistance on this matter.
Thanks and Regards
Aircel Social Media Team
We are forwarding your concern to the team. Meanwhile, please share the following details to confirm your identity:
Last recharge amount:
Date of Birth:
Complete Address:
Further, we request you to visit your nearest Aircel store along with the following documents to get new SIM:
1. POA (Proof of address)
2. POI (Proof of Identity)
3. 2 Passport size photographs.
These documents must belong to the same person whom the previous SIM belonged to
Kindly feel free to write to us at aircelsocialmedia@aircel.co.in for any further assistance on this matter.
Thanks and Regards
Aircel Social Media Team
Kindly feel free to write to us at aircelsocialmedia@aircel.co.in for any further assistance on this matter.
Thanks and Regards
Aircel Social Media Team
Aircel Customer Care's response, Jan 25, 2017
Verified Support
Dear Gyanendra dixit,
We request you to visit your nearest Aircel store along with the following documents to get new SIM:
1. POA (Proof of address)
2. POI (Proof of Identity)
3. 2 Passport size photographs.
These documents must belong to the same person whom the previous SIM belonged to
Warm Regards,
Aircel Social Media Team
We request you to visit your nearest Aircel store along with the following documents to get new SIM:
1. POA (Proof of address)
2. POI (Proof of Identity)
3. 2 Passport size photographs.
These documents must belong to the same person whom the previous SIM belonged to
Warm Regards,
Aircel Social Media Team
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If i deactivate one the somehow activate other one.
" lagta hai dusaro ke paiso ko apne baap ka smjh rakha hai."
I want my every penny back that they have deducted without my interest.
Number is-[protected]
We have forwarded your concern to the team. Please allow us some time to get back to you.
Warm Regards,
Aircel Social Media Team
We regret the inconvenience cause to you
We apologize for the inconvenience you may have experienced by the customer helpdesk we will take the necessary action to ensure that this will never happen again in future further would like to inform you that we have deactivated Rs.2/- PI pack from your number and also initiated waiver of Rs.20/- credited in your account.
Warm Regards,
Aircel Social Media Team