Aircel — Mobile network changed from vodafone to aircel in april but not reflected in aircel backend data

Address:	600053
Website:	www.aircel.com

I am muthukumar from ambattur, chennai. I changed my mobile network in april from vodafone to aircel. Submited my documents in ambattur aircel showroom while doing the mnp.

My mobile number is [protected], connection in the name of muthukumar, using prepaid connection.

Mobile number was verified by aircel verification team and we got the aircel network by using the aircel sim.

The problem is while i tried to do online recharge to the above mentioned mobile number, it say please enter a 10 digit valid aircel number and in another online recharge screen it displays 'below selected circle is not configured in web recharge" i tried selecting chennai and tamilnadu circles.

On my first visit to ambattur showroom for this issue they said that profile is not updated in crm and they have emailed a computer screen shot to the backend team to change the profile, this happened in first week of june and the customer support person asked to check in the web if not happened after a week come and meet her without taking a tokern but on my second visit after a week ambattur showroom the same female bluffed saying she never told any one to come and contact her directly without taking token (I have waited there on the second visit to let her finish the pervious customer issue who is in the desk), customer support team is not supporting in solving this issue and very rude to me. I twice recharged this number for rs.55/- on counter recharge/easy recharge o aircel network.

When i reach customer care to find out a solution they said this is not a aircel numebr. I tried reaching chennai appellate number [protected] but no one answered the call. I tried another appellate number [protected] they ask me to call the chennai appellate number.

Kindly help me to solve this network issue and recharging issue.