[Resolved] Aircel — Postpaid bill related | |||
Hi Team, Please be informed i have ported my vodafone no. to Aircel. As it is complted two months of post paid connections from Aircel But didn't get any Bill from Aircel. Also frequently means till date 20 to 25 times call to Aircel regarding this only get reply that your request has been raised and your query will resolved within 4 hours/2 days. Also they sent an email query has been resolved without resolve the same. In this case i was also paid my 1st month bill without view my Bill, that how much they charged to me /Call rate match to the company's committed offer or not and now this is for second month i face the same issue. I sure that company charged me extra from their basic rate. Kindly consider the case and resolve the issue as soon as possible. Also i want justice that company will be charged for the same kind of irresponsible service towards the consumer. I need company must punished for the same kind of deal. Was this information helpful? | |||
Oct 29, 2016 Complaint marked as Resolved Aircel customer support has been notified about the posted complaint. Verified Support Sep 22, 2016 Aircel Customer Care's response Dear Customer (mahesh 001parsad), As validated wrong number have used all talk time of Rs.90, hence we are unable to reverse the amount now. Warm Regards, Aircel Social Media Team | |||
 3 Comments | |||
Comments
3G network problem please help me
Aircel Customer Care's response, Sep 14, 2016
Verified Support
Dear Narayansm Nani,
We regret the inconvenience caused. Kindly share the following details so that our team can look into your issue:
Aircel No.:
Signal Bars:
Alternate No.:
Location (Including nearest landmark where issue is witnessed):
Duration of issue (problem since when):
Issue with a specific website or all website:
Browser being used (Default phone browser or Chrome/Dolphin etc.):
Are you using GPRS on Handset or System:
E/G/H Signal available on the handset – yes or no:
Kindly feel free to write to us at aircelsocialmedia@aircel.co.in for any further assistance on this matter.
Thanks and Regards
Aircel Social Media Team
We regret the inconvenience caused. Kindly share the following details so that our team can look into your issue:
Aircel No.:
Signal Bars:
Alternate No.:
Location (Including nearest landmark where issue is witnessed):
Duration of issue (problem since when):
Issue with a specific website or all website:
Browser being used (Default phone browser or Chrome/Dolphin etc.):
Are you using GPRS on Handset or System:
E/G/H Signal available on the handset – yes or no:
Kindly feel free to write to us at aircelsocialmedia@aircel.co.in for any further assistance on this matter.
Thanks and Regards
Aircel Social Media Team
Mobile number-[protected]
SIM Number-[protected]
IMSI Number-[protected]
I am helpless now to call anybody because i have only one phone ...
SIM Number-[protected]
IMSI Number-[protected]
I am helpless now to call anybody because i have only one phone ...
Aircel Customer Care's response, Sep 14, 2016
Verified Support
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[protected] नंबर पर हस्तांतरण कर दे।
TRANSSACTION ID-PBR[protected]
RECHARGE AMOUNT - 90 DATE[protected]
We are forwarding your issue to the team. Meanwhile please share the below-mentioned detail:
Mode of Recharge:
Kindly feel free to write to us at aircelsocialmedia@aircel.co.in for any further assistance on this matter.
Thanks and Regards
Aircel Social Media Team