Aircel — reduction of balance for fake reason or stealing balance thrice of time.

Address:Kolkata, West Bengal

after reporting back to back for twice my balance is reducted by the company 5rupees each time, showing a fake reason.They are telling me that because of my download of some songs or apps from hunguma.com they are reducting my balance which is also non refundable, they are harassing me, and doing same thing again.i want the balance back and rid off such disturbing problem.I told them that i use such a mobile handset where the internet service is not possible to access.but they are cleanly refuse to make a solve.this such a thing or problem to me that though to me is the AIRCELis making some liketo steal balance to make their profit, , , , , , , , , this is out of consideration to me.I am not taking any service from the company without proper charge required by the autho.Then why are they reducting my balance, , , , , , , , , , , , , , ???????????????I want back my balane of total 15 rupees, 3 times reduction of 5 rupees balance.
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Aircel customer support has been notified about the posted complaint.
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Hi Rajesh.

We are sorry for the experience you had. Please share your concern with
your complaint number and contact details at
[protected]@aircel.co.in to help you
Dear rajesh

As per our system records, your concern has been duly addressed. Hope the resolution offered meets

your satisfaction levels too.

We would like to thank you again for reaching us at Social Care.

Kindly feel free to write to us at [protected]@aircel.co.in for any further assistance on this matter.

We assure you a quick resolution and the best of services at all times.

Thanks & Regards

Customer Service Officer | Social Care Team

Email us @[protected]@aircel.co.in
Dear sir,
iam continueing airtel net network from last 5 yeasrs same no.my friend was suggested aircel net work also nice so i bought aircel sim no is [protected] and offers for that sim is 3 motns aircel to aircel free calls unlimited, 30 pisa per call, 100 MB Daily but no use these offer aplied only 1 month and amount also deducted when i was recharged i informed to customer care sorry sir next time cant do like that said by care off but no use they are cut it my balance amount regularly once againt i informed to care 198 and told same dialogue and said you can inform any one we do like this only
kindly i request you take immediate action on this thank you sir

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