Aircel — regarding the offer of free data on new samsung galaxy J1 | |||
Sir, I havSir, My mobile no is [protected] . I have bought new samsung galaxy J1 on 13th june having offer of 500mb data each month up to six month on using new aircel sim as first sim . I have followed all the rules that i have got on net and that was told by that shopperson. My aircel sim was activated on 16th june and till now i have not got that offer. I had send a message to 121 by writting PRIME . I have tried alot on 198 but no one is responding to my call every time they are busy. No- [protected] is also not responding . So sir i am hoping that you will resond to my email . I thik this is last aircel consumer hope, so please help me... Was this information helpful? | |||
Aircel customer support has been notified about the posted complaint. | |||
10 Comments | |||
Comments
Sir, how many timess will it reaccelarate, and how much wiil it take. If you do not want to give me this offer u can clearly say me
Reply
Hi pradyumnavinayak,
Thank you for reaching us at Social Care.
We have forwarded your complaint to the concerned department and we will get back to you shortly with further updates.
Kindly feel free to write to us at [protected]@aircel.co.in for any further assistance on this matter.
We assure you a quick resolution and the best of services at all times.
Thanks & Regards
Customer Service Officer | Social Care Team
Email us @[protected]@aircel.co.in
Thank you for reaching us at Social Care.
We have forwarded your complaint to the concerned department and we will get back to you shortly with further updates.
Kindly feel free to write to us at [protected]@aircel.co.in for any further assistance on this matter.
We assure you a quick resolution and the best of services at all times.
Thanks & Regards
Customer Service Officer | Social Care Team
Email us @[protected]@aircel.co.in
Sir, i don't think you have called me . But i am always available after 12am . And you can call me at [protected] or [protected]
Sir i had got a call on 30/07/2015 and they had said that my offer will be started in 24 hours but it last about 4 days but i have't got any update and my offer is also not started . Please tell me whether i should keep hope on aircel or not because the way they are telling lie, it look like they are big fraud . Aircel customer care no 198 is continiously busy from 2 month like they are ignoring my complain, so please give me a no to whom i could talk...
I have't got my offer till now then how could be it is resolved
Sir, a person from aircel had called for the screen shoot of the cover box of my samsung galaxy j1 on 6th jully and i have send it on same day and after that thay had called me on 7th jully and said that offer will be started within 24 hrs but now it is more then a week they nither call nor my offer is started.
Sir, Shall i get any reply on my issue or not??
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