[Resolved] Aircel — Sim is not working, i don't see any signal

bala krishna yazali

from Chennai, Tamil Nadu

Address:	600063
Website:	www.aircel.com

My SIM has stopped working form few days. I'm not seeing any signal.
The phone cannot even detect the SIM. Problem is not with the Phone as the Phone detects others SIM cards in the same slot. I have recently applied for the MNP but for some reasons I have not switched to other network and from then I'm facing this issue.
My number - [protected]
Alternate number - [protected]

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Jan 1, 2017

Complaint marked as Resolved

Aircel customer support has been notified about the posted complaint.

Nov 24, 2016

lokanadham.a's response jodi sims packege

Verified Support

Nov 30, 2016

Aircel Customer Care's response Dear bala krishna yazali,

Thanks for writing to us. This is to inform you, we have forwarded your complaint to the concerned department. At Aircel India, customer satisfaction has always been our priority and we assure that your concern will be taken care of at the earliest.

Kindly feel free to write to us at [protected]@aircel.co.in for any further assistance on this matter.

Thanks and Regards

Aircel Social Media Team

Verified Support

Nov 30, 2016

Aircel Customer Care's response Dear bala krishna yazali,

We would like to inform you that your number is active from our end. We request you to please visit the nearest Aircel store for better assistance in this regard.

Thanks and Regards

Aircel Social Media Team

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Comments

lokanadham.a

from Vasai-Virar, Maharashtra

Jodi sim not registered
balance not appear when i request bal enquiry
pbone calls are not going and coming
not rechargeble
jodi numbers are
[protected]
[protected]

Aircel Customer Care's response, Dec 1, 2016

Verified Support

Dear lokanadham.a,

We would like to inform you that your number is already activated from our end. Please let us know for any further assistance on this matter.

Kindly feel free to write to us at aircelsocialmedia@aircel.co.in.

Thanks and Regards

Aircel Social Media Team

abhinavkumar03

from Chennai, Tamil Nadu

Signal problem for past one year in area lake view road, west mambalam chennai i have complaint to cutomer care but still they are clearing this issue
i cannot even get incoming calls also only tower bar is 1 or 2 some times it shows no service. i request to take action immediately.

Aircel Customer Care's response, Dec 1, 2016

Verified Support

Dear abhinavkumar03,

We regret the inconvenience you have faced. Kindly share the following information in order to assist you better:

Aircel No.:
Alternate No.:
Specific location(indoor/outdoors):

Kindly feel free to write to us at aircelsocialmedia@aircel.co.in for any further assistance on this

matter.

Thanks and Regards

Aircel Social Media Team