[Resolved] Aircel — Unauthorized amount deducted from main balance | |||||
My Mobile#[protected]; Today (09/28/15) i have received a SMS where Rs.10 Charged for Pocket Internet. How this possible where I am using Nokia 105. This is not happen with me, its happen with some of my other friends. They are making money with Unauthorized amount deducting from customer main balance. I request to Aircel do the true and fair business, don't feel your pocket with black money. Was this information helpful? | |||||
Complaint marked as Resolved
Verified Support Sep 29, 2015 Aircel Customer Care's response Hello [protected]@gmail.com, We would like to inform you that we have Checked and found balance depleted for video Service and charged Rs.10/-. Service activated through OBD on[protected] waiver posted for Rs. 10/- as one time good will gesture. And service deactivated. Regards, Aircel Team | |||||
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+91 97 3819 9010
+91 12 4476 5000 [Head Office]
+91 88 9204 1111
Aircel Business Solutions, 2nd Floor, Building No. 10A, DLF Cyber City, DLF Phase II, Gurgaon, Haryana, India - 122002
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Thank you for reaching us at Social Care.
We have forwarded your complaint to the concerned department and we will get back to you shortly with further updates.
Kindly feel free to write to us at [protected]@aircel.co.in for any further assistance on this matter.
We assure you a quick resolution and the best of services at all times.
Thanks and Regards
Customer Service Officer | Social CareTeam
Email us at [protected]@aircel.co.in