[Resolved]  Aircel — Voice call and internet service

Address:Bangalore, Karnataka
Website:www.aircel,com

Hi

I am unable to talk to my relatives at my native because my calls are not connected to the dialed nos. I can able to call most of the day only one call per day. Every subsequent calls when i dial, would be not allowed to be connected. When i will try for calling, the network signal appearing on my mobile screen will disappear.

This is happening continuously. I am not able to contact my family members, when i try or when i feel to contact them urgently.

Similarly, if i recharge some internet pack, when i run a video or youtube, for first 5 or 10 minitues, the videos would be continued. But latter on it will become very slow.

I can easily see the graph which shows that how the internet data web is becoming down after first 5 to 10 minitues. Then onwards even the simple emails won't work due to rapid slowness.

I am continiously using the aircel service since last 3 years. But from last one month your service has been worse than i was ever using.

So please make it perfect for me becasue i am paying certain value and not asking anything free of cost. Even other people are using sdyour service. But for me it is quite different. I feel this is like a discremenation.

So please provide me a justice for which i have a proper right.

Kamalakanta dash.
Kaverappa layout, panathur, bangalore.

Aircel no [protected]
Airtel no [protected]
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May 3, 2017
Complaint marked as Resolved 
Aircel customer support has been notified about the posted complaint.
Verified Support
Mar 27, 2017
Aircel Customer Care's response
Dear Kamalakanta Dash,

We regret the inconvenience you have faced. Kindly share the following information in order to assist you better:

Sample no:
Signal Bars:
Complete address:
Landmark:
Specific location(indoor/outdoors):

Kindly feel free to write to us at [protected]@aircel.co.in for any further assistance on this matter.

Thanks and Regards
Aircel Social Media Team
Verified Support
Mar 30, 2017
Aircel Customer Care's response
Dear Kamalakanta Dash,

We hope that our team got in touch with you and your concern has been resolved. Please feel free to let us know in case of any further assistance.

Warm Regards,
Aircel Social Media Team
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