Aircel — Without notification to customers amount has been deducted

Today also deducted Rs. 3 from main balance time: 4:35 am. Below sms has been received yesterday from customer care they have told you will get your balance and we will make sure tomorrow this deduction will not happen. Seriously it's proved by Aircel they are making money from Customer main balance.

It is Dear Customer, we acknowledge your concern and the reference number is 1-[protected]. We shall revert to you by 22/12/2015. Now download the mobile App

It was very big mistake done by me ported to worst company Aircel. This issue force me to buy a new sim because I can not bear Rs. 3 deduction every day. I wish no one face this kind of issue. Good bye Aircel

I have receiced one sms offer Dear Customer, Special offer for you!Recharge with Rs72 & get 10% cashback today, PI 72= 500 MB 3G +ULTD 2G internet for 10 days!Recharge Now/Dial *121*720#

I have dailed this *121*720# but I have received below service is been activated
This is the service I have been changed Ra. 3 per day
Thanks for subscribing to Aircel MEGA GLOBAL PACK, offer benefits will be provided shortly.

Can you please deactivate this service and refund the money total Rs. 15

Hi [protected]@gmail.com,

Thank you for reaching us at Social Care.

We have forwarded your complaint to the concerned department and we will get back to you shortly with further updates.
Kindly feel free to write to us at [protected]@aircel.co.in for any further assistance on this matter.
We assure you a quick resolution and the best of services at all times.

Thanks and Regards
Customer Service Officer | Social CareTeam
Email us at [protected]@aircel.co.in

Hello Still the issue have not resolve today also Rs.3 deduction happen in early morning. When wake up seen the balance 3 less compare to last time seen at 21st Dec 11;30pm.

Kindly check and resolve this issue on high priority

Dear [protected]@gmail.com,

We regret the inconvenience caused. Kindly share the following details in order to look into your issue:

Any message received upon deduction:

Warm Regards,
Aircel Social Care Team

No i have not received any message for deduction but Rs.3 was less compare to last day balance. Question here is that Aircel MEGA GLOBAL PACK has been deactivated, if not kindly deactivate the same, i believed Rs.3 is charging for the same.

Dear [protected]@gmail.com,

We would like to inform you that we have checked and found balance depleted for MZXNYSP Service and charged Rs.3/-. Service activated through SMS on[protected] waiver posted for Rs. 3/- as one time good will gesture and service deactivated.

Regards,
Aircel Social care Team

Hi [protected]@gmail.com,

As discussed, we would like to inform you that we have checked and found that no vas service are active in your number. However to know best offers dial *121# (toll free) number.

Regards,
Aircel Social Care Team