[Resolved] Airtel — 349 recharge and cheating

Rana Dheer

from Hyderabad, Telangana

Address:	560037
Website:	airtel

In my airtel app, in the offers for you section, I had seen as unlimited calls and 1gb data per day . But when I recharged with 349 I got 1gb data per month and free calls but not unlimited calls. So I asked customer care about this, they said that they will update the offer for my number, and he mentioned that it takes 24 hrs . After 24 hrs, when I see in my airtel app it is mentioned as - for 349 free calls and 1gb data for 1month . After seeing that I am wexed of calling customer care, seriously this is a type of cheating doing by airtel

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Apr 30, 2017

Complaint marked as Resolved

Airtel customer support has been notified about the posted complaint.

Mar 25, 2017

Updated by Rana Dheer From past five days, i am unable to use the internet on my number, and i registered complaint to airtel, i never expected such a pathetic service in airtel, no body tries to resolve the issue, but they are closing the registered complaints considering it as resolved, one guy told me to get new duplicate sim, i got the sim, even though i am unable to use the internet. i called them but not resolved .

FYI - i recently ported from aircel to airtel expecting good service, but huge disappointment
my number- [protected]

Verified Support

Mar 27, 2017

Airtel Customer Care's response Dear Mr. Dheer,

This is with reference to your post, dated 26 March 2017.

We would like to acknowledge that we are working to address your concern as soon as possible.

We will connect with you to get additional details, if required, to resolve the concern effectively.

You can also get in touch with us at [protected]@in.airtel.com

Regards,
Rakesh Kumar
airtel presence (airtel Customer, service team)
bharti airtel ltd

Connect with us 24X7. We will be happy to assist you with a swift resolution to your queries on all our products and services

Twitter - www.twitter.com/airtel_presence
Facebook - www.facebook.com/bhartiairtelltd

Verified Support

Mar 30, 2017

Airtel Customer Care's response Dear Mr. Dheer,

This is with reference to your post dated 26 March 2017.

We tried calling you multiple times to get additional details to enable us to address your concern.
However, there was no response.
We will appreciate if you could share your alternate contact details and convenient time to call for resolving your concern effectively.

Regards,
Karishma Chauhan
airtel presence (airtel Customer, service team)
bharti airtel ltd

Connect with us 24X7. We will be happy to assist you with a swift resolution to your queries on all our products and services

Twitter - www.twitter.com/airtel_presence
Facebook - www.facebook.com/bhartiairtelltd

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Comments

Infant Shibu

from Salem, Tamil Nadu

Dearsir.i was using my airtel postpaid sim properly but after that i asked to cancel that but now it is in suspended status so now i need to activate it
Pls activate my account

My another no[protected]