[Resolved] Airtel — Airtel 3g data services | |||
Hi, I'm ussing. Airtel 3g service for more than a year and using 50% cash back foe internet usage in between. 12 am to 6pm. Today morning i got sms stating i have used nearly 200 mb from my account and they refunding 50 % cash back. I shocked after seeing this fraud message as the battery is completely drain in my mobile and switched off, then i put charging and when i switched on my mobile next day morning i got this message. When my mobile is switched off.. How can it possible to to use internet?? This is the height of airtel's fraudulent. This is total fraud which needs to be actioned. Thank you Shafi. H Was this information helpful? | |||
Aug 11, 2016 Complaint marked as Resolved Airtel customer support has been notified about the posted complaint. Jan 11, 2016 Aslamahmdkhan's response Still issue is not resolved.
Verified Support May 19, 2016 Airtel Customer Care's response Dear Mr. Sherief, This is with reference to your post dated 18 May 2016. We are keen to resolve your concern; however, we will require your airtel account number along with an alternate contact number to resolve it effectively. Look forward to receiving the required details at airtel.[protected]@airtel.com Regards, Akanksha Singh airtel presence (airtel customer service team) bharti airtel ltd. airtel.[protected]@airtel.com Connect with us 24X7 and we will be happy to assist you with a swift resolution to your queries on all our products and services Twitter - www.twitter.com/airtel_presence Facebook - www.facebook.com/bhartiairtelltd Verified Support May 21, 2016 Airtel Customer Care's response Dear Mr. Sherief, This is with reference to your post dated 18 May 2016. We were waiting to receive your contact details to enable us to address your concern. Since we have not heard back from you, we trust your issue has been resolved. If you require further information / assistance, please write to us at airtel.[protected]@airtel.com Regards Akanksha Singh airtel presence (airtel customer service team) bharti airtel ltd. airtel.[protected]@airtel.com Connect with us 24X7 and we will be happy to assist you with a swift resolution to your queries on all our products and services Twitter - www.twitter.com/airtel_presence Facebook - www.facebook.com/bhartiairtelltd | |||
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