Airtel — Airtel 4 G- Speed or laughter challenge

pankajarorapmp

Address:	Pune, Maharashtra, 411036
Website:	Airtel.in

Ref air tel 4g connection [protected] The airtel device installed at my home is not fetching a speed of more than 1 Mbps. I logged a complaint with Airtel reference 65428312... On 6 oct'15 which still stands unresolved after 7 days. Today when i called Airtel customer care---i was shocked to know--my complaint was closed---that too without a resolution. i have now logged another complaint to which i have got the same response---your issue will be attended in 4 days... Is Airtel conducting a speed challenge or Laughter challenge with other ISP's. is 4 G only a gimmick..I would prefer going for a vodafone 4 g, the day its operational in Pune.

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Airtel Customer Care

from Mumbai, Maharashtra

Verified Support

Dear Mr. Arora,

This is with reference to your post dated 13 October 2015.

We would like to acknowledge that we are working to address your concern as soon as possible.

We will connect with you to get additional details, if required, to resolve the concern effectively.

You can also get in touch with us at airtel.[protected]@airtel.com

Regards
Umesh Arora
airtelpresence (airtel customer service team)
bharti airtel ltd
airtel.[protected]@airtel.com
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