Airtel — airtel airtel 4g hotspot dongle for wifi not functioning with 4g speed very poor strength

Address:

Bangalore, Karnataka, 560093

I have taken airtel 4g hotspot dongle vide model e 5573cs-609, ime [protected] with mobile
No.‪[protected]‬ in ex change of tata photon number ‪[protected]‬
On7.3.2018 with a plan of799 per month. Ever since it started functioning there is no speed and internet wifi is not functioning properly. The internet speed is very poor downloading is very poor in my house locality c v raman nager with pin code 560093 near bagmane tech park bangalore. I complained through customer care tel:[protected] they did not provide complain number in the first time but there was no result. Again i complained on 23.3.2018 they provided a complain number ‪84254694‬ and asked me to wait for three days after three days they informed me they need some more time to rectify it. Yesterday i. E on 29.3.2018 again when enquired about my problem they said they require 120 days to rectify my problem. Now it is going to be a month ‪on 7.4.2018‬ a bill will generated for ₹799/- plus gst which i will have to pay without a single day sevice from the airtel 4g hotspot.
in the meantime my tatadocomo photon no.‪[protected]‬ is also generated bill and they are also pressuring for bill payment. This should have been stoped at your end.
Now it is clear that in my locality airtel signal is weak and airtel 4g hotspot will not work 4 g speed is not possible hencei request you to stop my ₹799 plan and airtel 4 g hotspot dongle to be withdrawn so that i go for some other server with good wifi speed.
Please note my name is p p banerjee
46 bmp krishinappa garden c v raman nager bangalore 560093
Kindly stop the dongle i am ready to return it
Yours sincerely
P p banerjee